Indian Springs School District #109 - Technology Department Home

Who do I go to for Technology Support

- First contact for building issues
- Initiates contact and follows up with District Technology Team regarding issues that need further attention; follows up on issues with building staff
- Provides on-going technical support at the buldling level
- Keeps builing staff informed of Technology News and Updates through building communication
- Keeps District Technology Team informed of building and staff needs/issues
- Participates and assists with Technology Trainings (classes, open labs, workshops)
If you need help with the following:
- ID Cards
- Printers
- Equipment Management- Stylus, IPEVO, Miscellaneous Cords
- Hot Spots
- Technology Tickets
- Chromebook Repairs
- Securly Alerts
If you need help with the following:
- Technology Instructional Support
- Support & Troubleshooting Equipment- Newline TV, Chromebooks, Desktops
- Google Issues- Users, Devices, Apps/Extensions
- Securly Management- Block/Allow Sites, Alerts
- SOPPA Approval
- ParentSquare & SmartSites
If you need help with the following:
- PowerSchool- Accounts, Reports
- Student/Staff rostering for software applications- troubleshooting accounts
- Staff door/copy codes, phones ext.
- Testing Support- IAR, MAP, COGAT (reports, issues)
- Networking/ Hardware Issues and Maintenance

Technology Support

Completing a Technology Support Ticket:

Go to the D109 Hub home page
Find the google form associated to your school and complete the information regarding your technology need.
Send all devices to your school SysOp, who will then send to the technology department to process the issue.
Please contact the technology department with any password issues.

- Chromebook Printing
- Adding a Printer
To reset your windows password which is your password for printing (THIS DOES NOT RESET GOOGLE)
- Contact Technology Department if you have forgotten your password altogether
- If you are logged in press, ctrl + alt + delete
- A menu will pop up with the option to “Change Password”
*** Windows device issues will likely require additional assistance from SysOps or the technology department. Please place a ticket through your school’s google form.