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Indian Springs School District #109

Six Houses. One Home.

Technology Department Home

Who do I go to for Technology Support

  • First contact for building issues
  • Initiates contact and follows up with District Technology Team regarding issues that need further attention; follows up on issues with building staff
  • Provides on-going technical support at the buldling level
  • Keeps builing staff informed of Technology News and Updates through building communication
  • Keeps District Technology Team informed of building and staff needs/issues
  • Participates and assists with Technology Trainings (classes, open labs, workshops)

If you need help with the following:

  • ID Cards
  • Printers
  • Equipment Management- Stylus, IPEVO, Miscellaneous Cords
  • Hot Spots
  • Technology Tickets
  • Chromebook Repairs
  • Securly Alerts

If you need help with the following:

  • Technology Instructional Support
  • Support & Troubleshooting Equipment- Newline TV, Chromebooks, Desktops
  • Google Issues- Users, Devices, Apps/Extensions
  • Securly Management- Block/Allow Sites, Alerts
  • SOPPA Approval
  • ParentSquare & SmartSites

If you need help with the following:

  • PowerSchool- Accounts, Reports
  • Student/Staff rostering for software applications- troubleshooting accounts
  • Staff door/copy codes, phones ext.
  • Testing Support- IAR, MAP, COGAT (reports, issues)
  • Networking/ Hardware Issues and Maintenance

Technology Support

Completing a Technology Support Ticket:

  • Go to the D109 Hub home page
  • Find the google form associated to your school and complete the information regarding your technology need.
  • Send all devices to your school SysOp, who will then send to the technology department to process the issue. 
  • Please contact the technology department with any password issues.